U.S. Legal Support Claimed Company
U.S. Legal Support was founded in 1996 based on a single, somewhat audacious goal: become the first nationwide,
all-inclusive litigation support company.
Over two decades later, we have over 1,000 employees, a network of nearly 5,000 independent court reporting professionals and can provide on-demand access to more than 12,000 offices in over 2,700 cities across the country. We cover more than 350,000 depositions each year and retrieve more than 400,000 records.
To date, we’ve acquired over 25 companies — 15 in a 3-year period alone. In light of those accomplishments, below is what we’d say about our original goal. read more
U.S. Legal Support Company Culture
U.S. Legal Support Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.7/5
Top Rated Culture Dimensions
CEO Rating
A+Executive Team
A+Happiness
A+Leadership
A+Manager
A+U.S. Legal Support CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Jimmie Bridwell
84 /100
See More
Diversity at U.S. Legal Support
Top 20%Top 20% of Similar Size Companies on Comparably
B+
Diverse employees at U.S. Legal Support have rated Team, Manager, and Work Culture as the highest categories they have scored
Women at U.S. Legal Support
Top 30%Top 30% of Similar Size Companies on Comparably
B
Women at U.S. Legal Support have rated Team, Manager, and Office Culture as the highest categories they have scored
U.S. Legal Support eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 25%Top 25% of Similar Size Companies on Comparably
Recommend to a Friend?
27
U.S. Legal Support employees are 27% more likely to recommend U.S. Legal Support as a great place to work
| 49% | Promoters |
|---|---|
| 29% | Passives |
| 22% | Detractors |
Working at U.S. Legal Support
Working at U.S. Legal Support is rated highly by 118 employees, across various culture dimensions. U.S. Legal Support employees are most satisfied about CEO Rating, Executive Team, and Happiness categories, putting U.S. Legal Support’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 10% compared to other companies in Houston. See below in detail how working at U.S. Legal Support was rated by employees.
Overall Company Culture at U.S. Legal Support
A+
Overall Company Culture at U.S. Legal Support is rated A+
Last updated months ago
Top
5%
U.S. Legal Support ranks in the Top 5% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
U.S. Legal Support Employee Reviews
Out of 702 U.S. Legal Support employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping U.S. Legal Support improve their work culture.
| Positive Reviews | 90% |
|---|---|
| Constructive Feedback | 10% |
Positive Reviews From U.S. Legal Support Employees
- What is most positive about the culture and environment at your company?Everyone is friendly and cares about each other
- What do you like best about the leadership team?My leadership team is always available to answer questions. They ask for my ideas and feedback and it encourages me and gives me more confidence in my work knowing they have the confidence in me.
- What do you like best about the leadership team?I love the varied and various benefits the HR team brings to our company. I may not use them all, but I appreciate that they are being offered.
Constructive Feedback From U.S. Legal Support Employees
- What do your coworkers need to improve and how could you work together better?Schedulers are relying too much on Teams as the main form of communication, and not calling or emailing for urgent/delicate matters. Also, too many schedulers are at times handling the same matter which causes confusion and can create a time delay in the service provided.
U.S. Legal Support Company Information
U.S. Legal Support Company Overview
U.S. Legal Support was founded in 1996 based on a single, somewhat audacious goal: become the first nationwide, all-inclusive litigation support company. Over two decades later, we have over 1,000 employees, a network of nearly 5,000 independent court reporting professionals and can provide on-demand access to more than 12,000 offices in over 2,700 cities across the country. We cover more than 350,000 depositions each year and retrieve more than 400,000 records. To date, we’ve acquired over 25 companies — 15 in a 3-year period alone. In light of those accomplishments, below is what we’d say about our original goal.
U.S. Legal Support was founded in 1996 and its current CEO is Jimmie Bridwell. Since its inception 30 years ago, U.S. Legal Support has grown to 779 employees.
U.S. Legal Support Mission, Vision & Values
U.S. Legal Support Mission & Values
At U.S. Legal Support we build lasting relationships with our legal industry partners by delivering exceptional litigation support services.
U.S. Legal Support Vision Statement
Our goal is to be the partner our clients deserve by delivering superior, timely, and accurate service. We focus on what we do best so you can be your best. Across our spectrum of court reporting, record retrieval, litigation consulting, and other complementary services, we go above and beyond every time.
| Headquarter | 16825 Northchase Dr Houston, TX 77060 United States of America |
|---|---|
| Website | www.uslegalsupport.com |
| Founding Date | 1996 |
| Company Status | Private |
| Jobs | www.uslegalsupport.com/careers/ |
| Social Sites |
U.S. Legal Support Employees
U.S. Legal Support has 779 employees. 118 employees at U.S. Legal Support have reviewed U.S. Legal Support across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 118 U.S. Legal Support employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at U.S. Legal Support are pleased with their total compensation at U.S. Legal Support, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at U.S. Legal Support are extremely happy with their team. 118 Participants grade the quality of their coworkers an A+. The majority believe the meetings at U.S. Legal Support are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at U.S. Legal Support believe the environment at U.S. Legal Support is positive. Most Participants believe the pace of work at U.S. Legal Support is comfortably fast. About 35% of the employees at U.S. Legal Support work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.
Overall, the employees at U.S. Legal Support are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
U.S. Legal Support employees generally work 9.7 hrs a day
Work Hours
A Day in the Life
Employees at U.S. Legal Support report the work pace is comfortably fast
Work Pace
A Day in the Life
93% of U.S. Legal Support employees look forward to interacting with their team every day
Coworkers
A Day in the Life
U.S. Legal Support employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
83% of U.S. Legal Support employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
U.S. Legal Support employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
96% of U.S. Legal Support employees call their work environment positive
Environment
Joining U.S. Legal Support - Employee Onboarding
The prevailing opinion from Comparably users in Houston about their company is that it was prepared on their first day. Houston employees concluded that their overall onboarding experience was positive. 70% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
U.S. Legal Support KPIs and OKRs
Employees’ understanding of U.S. Legal Support's KPIs and OKRs is essential for its success. Out of 115 U.S. Legal Support employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 107 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Press for U.S. Legal Support
U.S. Legal Support CEO & Leadership
U.S. Legal Support CEO - Jimmie Bridwell
84 /100
U.S. Legal Support’s CEO Jimmie Bridwell started in this role in 2020. Jimmie’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Houston. U.S. Legal Support’s CEO is highly regarded especially by employees in the Legal department, employees in the HR department, and employees in the Finance department. However, employees in the Customer Success department, employees in the Customer Support department, and employees with 3 to 6 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to U.S. Legal Support’s competitors, Jimmie Bridwell ranks right above Veritext CEO Nancy Josephs. Under Bridwell’s leadership, U.S. Legal Support employee respondents are most happy about their Executive Team and the company’s Happiness. Gender and eNPS are two areas, according to respondents, where U.S. Legal Support could stand to see real improvement.
U.S. Legal Support Leadership
The U.S. Legal Support Executive Team is rated an “A+” and led by CEO Jimmie Bridwell, Chief Human Resources Officer Jessica Frost, and Chief Information Officer Lee Wielenga
Jimmie Bridwell CEO / President
Jimmie Bridwell is the Chief Executive Officer of U.S. Legal Support, partnering with the executive team to execute a... read more
Jessica Frost Chief Human Resources Officer
Jessica Frost is a passionate Human Resources professional with over 25 years of experience. She leads the Human... read more
Lee Wielenga Chief Information Officer
As the Chief Information Officer of U.S. Legal Support, Lee Wielenga oversees the performance, management, scalability,... read more
Hunter Hibler Chief Financial Officer
Hunter Hibler is a strong, seasoned financial leader who brings a laser focus to U.S. Legal Support’s overall financial... read more
Diversity & Inclusion at U.S. Legal Support
Diverse employees at U.S. Legal Support score the company 80/100 across various culture categories, placing U.S. Legal Support in the Top 20% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at U.S. Legal Support across various culture dimensions.
U.S. Legal Support is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion.,We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.,,U.S. Legal Supports diversity initiatives are applicable—but not limited—to our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; social and recreational programs; layoffs; terminations; and the ongoing development of a work environment built on the premise of gender and diversity equity.,,U.S. Legal Support requires all employees to attend “Cultivating Diversity, Inclusion, and Belonging at Work” training annually, with a 100% completion rate. Our company surveys our employees annually about their experience with discrimination and belonging in the workplace. We are proud to share, our highest scoring questions on our 2021 employee engagement survey is “I work in an environment that is free of discrimination and offensive behavior”.,,As a privately held company, we do not disclose our diversity statistics.,
Ranked Culture the Highest
Ranked Culture the Lowest
U.S. Legal Support Perks & Benefits
Pet Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
U.S. Legal Support PTO
U.S. Legal Support's PTO and Vacation policy typically gives 15-20 days off a year.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Frequently Asked Questions regarding U.S. Legal Support
What is U.S. Legal Support address?
U.S. Legal Support location is at 16825 Northchase Dr
Who is the CEO of U.S. Legal Support?
U.S. Legal Support CEO is Jimmie Bridwell, their score by employees is 84
What is U.S. Legal Support eNPS?
The eNPS for U.S. Legal Support is 27
How many employees work in U.S. Legal Support?
U.S. Legal Support has 779 employees
Who are U.S. Legal Support competitors?
U.S. Legal Support main competitors are Veritext
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