Norwegian Cruise Line Culture | Comparably
Comparably
Competitors:Royal Caribbean InternationalPrincess CruisesTUI Group
Norwegian Cruise Line
Norweigian Cruise Line is a travel company that takes customers to exotic destinations using cruise ships. read more
EMPLOYEE
PARTICIPANTS
254
TOTAL
RATINGS
1206
Updated on: February 24, 2026

Norwegian Cruise Line Company Culture

Norwegian Cruise Line Culture

This score is derived from employee ratings & reviews
Choice Employer
A
4.5/5

Top Rated Culture Dimensions

CEO Rating
A+
Retention
A+
eNPS
A+
Leadership
A
Office Culture
A

Norwegian Cruise Line CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Frank Del Rio Norwegian Cruise Line's CEO
Frank Del Rio
81 /100
See More

Diversity at Norwegian Cruise Line

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Diverse employees at Norwegian Cruise Line have rated Team, Retention, and Outlook as the highest categories they have scored

Women at Norwegian Cruise Line

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Women at Norwegian Cruise Line have rated Environment, Manager, and Retention as the highest categories they have scored

Norwegian Cruise Line eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

42

Norwegian Cruise Line employees are 42% more likely to recommend Norwegian Cruise Line as a great place to work

66%Promoters
10%Passives
24%Detractors

Working at Norwegian Cruise Line

Working at Norwegian Cruise Line is rated highly by 254 employees, across various culture dimensions. Norwegian Cruise Line employees are most satisfied about CEO Rating, Retention, and eNPS categories, putting Norwegian Cruise Line’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 25% compared to other companies in Fort Lauderdale, FL. See below in detail how working at Norwegian Cruise Line was rated by employees.

Overall Company Culture at Norwegian Cruise Line

A

Overall Company Culture at Norwegian Cruise Line is rated A

Last updated a month ago

Top
10%

Norwegian Cruise Line ranks in the Top 10% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 254 Employees

View Results
0
20
40
60
80
100
Customer Success
70
Customer Success70

Norwegian Cruise Line Employee Reviews

Out of 104 Norwegian Cruise Line employee reviews, 78% were positive. The remaining 22% were constructive reviews with the goal of helping Norwegian Cruise Line improve their work culture.

78%
22%
Positive Reviews78%
Constructive Feedback22%

Positive Reviews From Norwegian Cruise Line Employees

  • What makes you most happy at work?
    When its time to clock out
  • What is the best part about your compensation package?
    The insurance and thr stock plan
  • What did you like most about the interview process?
    It involved management individuals from different levels
Read More Positive Reviews

Constructive Feedback From Norwegian Cruise Line Employees

  • What do your coworkers need to improve and how could you work together better?
    be fair to everyone. and give respect
  • What's going wrong and how can it be improved?
    We rarely provide fair compensation for the circumstances guests encounter
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Higher pay for the position. Better medical insurance.
Read More Constructive Reviews

Norwegian Cruise Line Company Information

Norwegian Cruise Line Company Overview

Norweigian Cruise Line is a travel company that takes customers to exotic destinations using cruise ships.

Norwegian Cruise Line Mission, Vision & Values

Norwegian Cruise Line Mission & Values

We understand that protecting our environment and our oceans is not only vital to our industry but also to our planet. Our Safety, Security, Health and Environmental Protection policy establishes our commitment to conduct our operations safely, securely and with sensitivity to the environment around us. Preserving our oceans and protecting our environment is one of our core company values that we strive to meet through our daily goals:

Norwegian Cruise Line Mission, Vision & Values
HeadquarterMiami, FL
United States of America
Websitewww.ncl.com
Founding Date1966
Tel(866) 234-7350
Company StatusPublic
StockNCLH

Norwegian Cruise Line Competitors

Norwegian Cruise Line competitors include Royal Caribbean International, Princess Cruises, and TUI Group. Norwegian Cruise Line ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Norwegian Cruise Line compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Royal Caribbean International's Logo
    Royal Caribbean International
    4.7/5
  2. #2
    Norwegian Cruise Line's Logo
    Norwegian Cruise Line
    4.5/5
  3. #3
    Princess Cruises' Logo
    Princess Cruises
    4.2/5
  4. #4
    TUI Group's Logo
    TUI Group
    3.4/5
Learn More About Norwegian Cruise Line Competitors

Norwegian Cruise Line Employees

254 employees at Norwegian Cruise Line have reviewed Norwegian Cruise Line across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 254 Norwegian Cruise Line employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Norwegian Cruise Line are not very pleased with their total compensation at Norwegian Cruise Line, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Norwegian Cruise Line are pleased with their team. 254 Participants grade the quality of their coworkers an A. The majority believe the meetings at Norwegian Cruise Line are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Norwegian Cruise Line believe the environment at Norwegian Cruise Line is positive. Most Participants believe the pace of work at Norwegian Cruise Line is extremely fast. About 44% of the employees at Norwegian Cruise Line work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Norwegian Cruise Line are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Norwegian Cruise Line - Employee Onboarding

The prevailing opinion from employees about joining Norwegian Cruise Line is that the company was prepared on their first day. Norwegian Cruise Line employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Norwegian Cruise Line Employee Onboarding

Norwegian Cruise Line KPIs and OKRs

At Norwegian Cruise Line 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Norwegian Cruise Line's KPIs and OKRs is essential for its success. Out of 1 Norwegian Cruise Line employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?
Norwegian Cruise Line KPIs & OKRs

Norwegian Cruise Line CEO & Leadership

Norwegian Cruise Line CEO - Frank Del Rio

Frank Del Rio Norwegian Cruise Line's CEO
81 /100

Frank’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in Fort Lauderdale, FL. Norwegian Cruise Line’s CEO is highly regarded especially by Male employees, employees with 3 to 6 Years experience, and employees in the Customer Success department. However, employees identified with Other ethnicities, Female employees, and employees with Over 10 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to Norwegian Cruise Line’s competitors, Frank Del Rio ranks right above Princess Cruises CEO Jan Swartz. Under Del Rio’s leadership, Norwegian Cruise Line employee respondents are most happy about their Retention and the company’s Leadership. Gender and Perks And Benefits are two areas, according to respondents, where Norwegian Cruise Line could stand to see real improvement.

Norwegian Cruise Line Leadership

The Norwegian Cruise Line Executive Team is rated a “B+” and led by CEO Frank Del Rio, Senior Vice President and Chief Marketing Officer Meg Lee, and sr vp Bob Becker

  • Frank Del Rio CEO / President

    Frank Del Rio CEO / President

    Frank Del Rio serves as the CEO / President of Norwegian Cruise Line.

  • Meg Lee Senior Vice President and Chief Marketing Officer

    Meg Lee serves as the Senior Vice President and Chief Marketing Officer of Norwegian Cruise Line. Meg started at... read more

  • Bob Becker sr vp

    Bob Becker serves as the sr vp of Norwegian Cruise Line.

  • Maria Miller Senior Vice President of Marketing

    Maria Miller serves as the Senior Vice President of Marketing of Norwegian Cruise Line.

  • Mark Kempa Executive Vice President & Chief Financial Officer

    Mark Kempa serves as the Executive Vice President & Chief Financial Officer of Norwegian Cruise Line. Mark started at... read more

  • Howard Flanders Senior Vice President and Treasurer

    Howard Flanders serves as the Senior Vice President and Treasurer of Norwegian Cruise Line.

  • Keith Brzenk Vice President, Information Technology

    Keith Brzenk serves as the Vice President, Information Technology of Norwegian Cruise Line.

  • Carlos Gonzalez Chief Medical Officer

    Carlos Gonzalez serves as the Chief Medical Officer of Norwegian Cruise Line.

  • Bjorn Hansen Vice President Nautical & Port Operations

    Bjorn Hansen serves as the Vice President Nautical & Port Operations of Norwegian Cruise Line.

See More Executives

Explore Norwegian Cruise Line Leadership Team

Norwegian Cruise Line Salaries

How much does Norwegian Cruise Line pay?

How much do people at Norwegian Cruise Line get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Norwegian Cruise Line is $132,553, or $63 per hour, while the estimated median salary is $131,049, or $63 per hour.

At Norwegian Cruise Line, the highest paid job is a Group Product Manager at $220,922 annually and the lowest is a Sales Associate at $37,000 annually. Average Norwegian Cruise Line salaries by department include: Engineering at $145,539, Design at $122,834, Product at $162,306, and HR at $124,275. Half of Norwegian Cruise Line salaries are above $131,049.

49 employees at Norwegian Cruise Line rank their Compensation in the Top 50% of similar sized companies in the US (based on 143 ratings) while 47 employees at Norwegian Cruise Line rank their Perks And Benefits in the Bottom 45% of similar sized companies in the US (based on 48 ratings).

Salaries contributed from Norwegian Cruise Line employees include job titles like Senior Developer, Marketing Operations, Human Resources Coordinator, and Sales Associate. Comparably data has a total of 3 salary records from Norwegian Cruise Line employees.

Last updated a month ago.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$99k
$99k17th Percentile
33rd Percentile
$131k
$131k33rd Percentile
50th Percentile
$188k
$188k50th Percentile
67th Percentile
$243k
$243k67th Percentile
83rd Percentile
$273k
$273k83rd Percentile
100th Percentile
$303k
$303k100th Percentile
$132,553*
Average Compensation
$131,049*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Norwegian Cruise Line Salaries by City

Norwegian Cruise Line Salaries by Department

Explore Norwegian Cruise Line Salaries

Diversity & Inclusion at Norwegian Cruise Line

Diverse employees at Norwegian Cruise Line score the company 68/100 across various culture categories, placing Norwegian Cruise Line in the Top 40% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Norwegian Cruise Line across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100
Explore Norwegian Cruise Line Diversity & Inclusion

Norwegian Cruise Line Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance
Explore Norwegian Cruise Line Perks and Benefits

Norwegian Cruise Line PTO

Norwegian Cruise Line's PTO and Vacation policy typically gives 15-20 days off a year. Norwegian Cruise Line's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare100%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo100%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Norwegian Cruise Line PTO Policy

Norwegian Cruise Line Careers

Norwegian Cruise Line Jobs

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Let Norwegian Cruise Line Know You Want To Work There

Overview of Candidates Interested in Norwegian Cruise Line on Comparably

Candidates By Department

All Industries
67%
Operations
33%

Candidates By Location

Tampa
33%
New York City
33%
Other
33%

Frequently Asked Questions regarding Norwegian Cruise Line

Who is the CEO of Norwegian Cruise Line?

Norwegian Cruise Line CEO is Frank Del Rio, their score by employees is 81

What is Norwegian Cruise Line eNPS?

The eNPS for Norwegian Cruise Line is 42

What is the salary for CS Rep in Norwegian Cruise Line?

CS Rep average salary in the US is 45k

What are the salaries in the Operations in Norwegian Cruise Line?

The average salaries for Operations in Norwegian Cruise Line is 153k

Who are Norwegian Cruise Line competitors?

Norwegian Cruise Line main competitors are Royal Caribbean International, Princess Cruises, TUI Group

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