J.M. Smucker Company Culture | Comparably
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J.M. Smucker Company Claimed Company
Each generation of consumers leaves their mark on culture by establishing new expectations for food and the companies that make it. At The J.M. Smucker Co., it is our privilege to be at the heart of this dynamic with a portfolio that appeals to each generation of people and pets with products found in 90 percent of U.S. homes and countless restaurants. This includes a mix of iconic brands consumers have always loved such as Folgers®, Jif® and Milk-Bone® and new favorites like Café Bustelo®, Smucker’s® Uncrustables® and Rachael Ray® Nutrish®. By continuing to immerse ourselves in consumer and pet parent preferences for food, how it’s purchased and how the companies that make it should operate, we will maintain the important role we play in their lives. This will allow us to continue growing our business and the positive impact we have on all of those who count on us. read more
EMPLOYEE
PARTICIPANTS
104
TOTAL
RATINGS
1000

J.M. Smucker Company Company Culture

J.M. Smucker Company Culture

This score is derived from employee ratings & reviews
4.3/5
J.M. Smucker Company's Overall Culture is rated A-

Top Rated Culture Dimensions

J.M. Smucker Company CEO

Top 30%Top 30% of Similar Size Companies on Comparably
Mark Smucker J.M. Smucker Company's CEO
Mark Smucker
71 /100

Diversity at J.M. Smucker Company

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Diverse employees at J.M. Smucker Company have rated Manager, Environment, and Outlook as the highest categories they have scored

Women at J.M. Smucker Company

Top 35%Top 35% of Similar Size Companies on Comparably
B

Women at J.M. Smucker Company have rated Executive Team, Perks And Benefits, and Office Culture as the highest categories they have scored

J.M. Smucker Company eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 15%Top 15% of Similar Size Companies on Comparably

Recommend to a Friend?

27

J.M. Smucker Company employees are 27% more likely to recommend J.M. Smucker Company as a great place to work

55%Promoters
17%Passives
28%Detractors

Working at J.M. Smucker Company

Working at J.M. Smucker Company is rated highly by 104 employees, across various culture dimensions. J.M. Smucker Company employees are most satisfied about Office Culture, Professional Development, and Retention categories, putting J.M. Smucker Company ’s culture in the Top 15% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Cleveland, OH. See below in detail how working at J.M. Smucker Company was rated by employees.

Overall Company Culture at J.M. Smucker Company

A-

Overall Company Culture at J.M. Smucker Company is rated A-

Last updated 2 months ago

Top
15%

J.M. Smucker Company ranks in the Top 15% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 104 Employees

View Results
0
20
40
60
80
100
Operations
71
Operations71
Product
68
Product68

J.M. Smucker Company Employee Reviews

Out of 95 J.M. Smucker Company employee reviews, 77% were positive. The remaining 23% were constructive reviews with the goal of helping J.M. Smucker Company improve their work culture.

77%
23%
Positive Reviews77%
Constructive Feedback23%

Positive Reviews From J.M. Smucker Company Employees

  • What are some of the best things about your team?
    Collaborative internally so we can be competitive externally.
  • What are some of the best things about your team?
    I have two coworkers that help when I specifically ask for their assistance.
  • What do you like best about the leadership team?
    ELT has good transparency and candor.

Constructive Feedback From J.M. Smucker Company Employees

  • What would you improve about your company's interview process?
    Faster with the overall process.
  • What's going wrong and how can it be improved?
    Once again, get rid of the bullies.
  • What's going wrong and how can it be improved?
    Currently lacking people to cover spots on shifts. If we had more coverage, there would be less issues on the floor. Which managers seem to not care about.

J.M. Smucker Company Company Information

J.M. Smucker Company Company Overview

Each generation of consumers leaves their mark on culture by establishing new expectations for food and the companies that make it. At The J.M. Smucker Co., it is our privilege to be at the heart of this dynamic with a portfolio that appeals to each generation of people and pets with products found in 90 percent of U.S. homes and countless restaurants. This includes a mix of iconic brands consumers have always loved such as Folgers®, Jif® and Milk-Bone® and new favorites like Café Bustelo®, Smucker’s® Uncrustables® and Rachael Ray® Nutrish®. By continuing to immerse ourselves in consumer and pet parent preferences for food, how it’s purchased and how the companies that make it should operate, we will maintain the important role we play in their lives. This will allow us to continue growing our business and the positive impact we have on all of those who count on us.

J.M. Smucker Company Mission, Vision & Values

J.M. Smucker Company Mission & Values

Smucker’s basic beliefs are an expression of its values and principles which guide the company’s strategic behavior and direction. These beliefs are tied to the company’s founder, Jerome Monroe Smucker, who sold a quality product at a fair price, and followed solid policies. Therefore, the company prospered. In this decade, Smucker’s continues to grow by adhering to the basic beliefs of quality, people, ethics, growth, and independence. These time honored principles have provided a strong foundation throughout its history, and serve as the guideposts for all future strategies, plans and achievements.

J.M. Smucker Company Vision Statement

Engage, delight, and inspire consumers through trusted food and beverage brands that bring joy throughout their lives. Our Vision is our long-term direction that guides business priorities and aligns our organization. We believe that a Company of #1 and leading brands with emerging, on-trend brands will drive balanced, long-term growth, primarily in North America.

Sustainability and Corporate Social Responsibility at J.M. Smucker Company

To drive results across the whole Smucker organization–from our large-scale operations to how we do business in our offices and manufacturing facilities each day–we established environment sustainability goals for 2020. Thanks to the commitment of our employees and business partners, we are well on our way to achieving our goals.

At The J.M. Smucker Company, we believe in feeding connections that help us thrive, because life tastes better together. We have a proud history of giving back–on a local level to the communities where we live and work and on a larger, national scale to deserving organizations that align with our values and purpose. Our charitable giving focuses on three areas of community investment.

Headquarter1 Strawberry Lane
Orrville, OH 44667
United States of America
Websitejmsmucker.com
Founding Date1897
Tel(888)550-9555
Company StatusPublic
StockSJM

J.M. Smucker Company Competitors

J.M. Smucker Company competitors include Nestle USA, McCormick & Company, The Kraft Heinz Company, and Danone. J.M. Smucker Company ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how J.M. Smucker Company compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    J.M. Smucker Company's Logo
    J.M. Smucker Company
    4.3/5
  2. #2
    Nestle USA's Logo
    Nestle USA
    4.2/5
  3. #3
    McCormick & Company's Logo
    McCormick & Company
    3.8/5
  4. #4
    The Kraft Heinz Company's Logo
    The Kraft Heinz Company
    2.5/5
  5. #5
    Danone's Logo
    Danone
    2.4/5
  • Culture Video

J.M. Smucker Company Employees

104 employees at J.M. Smucker Company have reviewed J.M. Smucker Company across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.

Overall, the 104 J.M. Smucker Company employees give their leadership a grade of B, or Top 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at J.M. Smucker Company are pleased with their total compensation at J.M. Smucker Company , which includes a combination of pay, stock and equity, and benefits.

Overall, employees at J.M. Smucker Company are pleased with their team. 104 Participants grade the quality of their coworkers a B+. The majority believe the meetings at J.M. Smucker Company are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at J.M. Smucker Company believe the environment at J.M. Smucker Company is positive. Most Participants believe the pace of work at J.M. Smucker Company is comfortably fast. About 43% of the employees at J.M. Smucker Company work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at J.M. Smucker Company are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining J.M. Smucker Company - Employee Onboarding

The prevailing opinion from employees about joining J.M. Smucker Company is that the company was very prepared on their first day. J.M. Smucker Company employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

J.M. Smucker Company KPIs and OKRs

Employees’ understanding of J.M. Smucker Company's KPIs and OKRs is essential for its success. Out of 4 J.M. Smucker Company employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes75%
No25%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

J.M. Smucker Company CEO & Leadership

J.M. Smucker Company CEO - Mark Smucker

Mark Smucker J.M. Smucker Company's CEO
71 /100

Mark’s approval rate is just above average, putting Mark in the Top 30% of all CEOs of similar-sized companies on Comparably, and in the Top 25% compared to the CEOs of all other companies in Cleveland, OH. Mark Smucker is well regarded by employees for the Office Culture J.M. Smucker Company offers, and ranks among the Top 5% of CEOs by employees in that category. Mark is most liked by employees with the company for Less than 1 Year and employees with 3 to 6 Years experience. However, employees in the Product department have a slightly unfavorable view of the CEO. When compared to J.M. Smucker Company ’s competitors, Mark Smucker ranks just above Danone’s CEO Emmanuel Faber. With Mark’s leadership, J.M. Smucker Company employee respondents are most happy about their Office Culture and Professional Development. Mark was rated slightly below average for Diversity.

J.M. Smucker Company Leadership

The J.M. Smucker Company Executive Team is rated a “B” and led by CEO Mark Smucker, Vice Chair & CFO Mark R. Belgya, and Senior Vice President & General Manager, Pet Food & Pet Snacks Robert D. Ferguson

  • Mark Smucker  CEO / President

    Mark Smucker CEO / President

    Mr. Mark T. Smucker has been the President of The J. M. Smucker Company since April 2015 and its Chief Executive Officer... read more

  • Mark R. Belgya Vice Chair & CFO

    Mr. Mark R. Belgya has been Vice Chair of The J. M. Smucker Company since May 1, 2016 and its Chief Financial Officer... read more

  • Robert D. Ferguson Senior Vice President & General Manager, Pet Food & Pet Snacks

    Mr. Robert D. Ferguson, also known as Rob, has been Senior Vice President of Supply Chain at The J. M. Smucker Company... read more

  • Jeannette L. Knudsen Chief Legal & Compliance Officer and Secretary

    Ms. Jeannette L. Knudsen has been Senior Vice President, General Counsel and Corporate Secretary at The J. M. Smucker... read more

  • Randy Day Senior Vice President, Supply Chain & Operations

    Mr. James R. Day, also known as Randal, has been the Senior Vice President of Operations at The J. M. Smucker Company... read more

  • Lindsey Tomaszewski Senior Vice President, Human Resources

    Lindsey Tomaszewski serves as the Vice President, Talent & Organization Excellence of The J.M. Smucker Company. Lindsey... read more

  • Tucker Marshall Chief Financial Officer

    Tucker Marshall serves as the Vice President, Financial Planning & Analysis of The J.M. Smucker Company. Tucker started... read more

  • Carolyn Belloni Vice President, Customer and Category Business Team - Pet

    Carolyn Belloni serves as the Vice President & General Manager JM Smucker Natural Foods & Sahale Snacks of The J.M.... read more

  • Jill Boyce Vice President, Consumer & Market Insights

    Jill Boyce serves as the Vice President, Consumer & Market Insights of The J.M. Smucker Company. Jill started at The... read more

J.M. Smucker Company Salaries

How much does J.M. Smucker Company pay?

How much do people at J.M. Smucker Company get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at J.M. Smucker Company is $123,107, or $59 per hour, while the estimated median salary is $126,512, or $60 per hour.

At J.M. Smucker Company , the highest paid job is a Director of Engineering at $207,748 annually and the lowest is an Admin Assistant at $47,126 annually. Average J.M. Smucker Company salaries by department include: Legal at $157,339, Operations at $152,221, Business Development at $128,110, and Finance at $86,156. Half of J.M. Smucker Company salaries are above $126,512.

52 employees at J.M. Smucker Company rank their Compensation in the Top 15% of similar sized companies in the US (based on 157 ratings) while 50 employees at J.M. Smucker Company rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 53 ratings).

Salaries contributed from J.M. Smucker Company employees include job titles like Director of Sales. Comparably data has a total of 1 salary records from J.M. Smucker Company employees.

Last updated months ago.

1st Percentile
$73k
$73k1st Percentile
17th Percentile
$98k
$98k17th Percentile
33rd Percentile
$126k
$126k33rd Percentile
50th Percentile
$175k
$175k50th Percentile
67th Percentile
$218k
$218k67th Percentile
83rd Percentile
$264k
$264k83rd Percentile
100th Percentile
$273k
$273k100th Percentile
$123,107*
Average Compensation
$126,512*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

J.M. Smucker Company Salaries by City

J.M. Smucker Company Salaries by Department

Explore J.M. Smucker Company Salaries

Diversity & Inclusion at J.M. Smucker Company

Diverse employees at J.M. Smucker Company score the company 62/100 across various culture categories, placing J.M. Smucker Company in the Bottom 35% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at J.M. Smucker Company across various culture dimensions.

Our employees are passionate about preserving and strengthening our unique culture where every employee is proud to work and makes a difference.,,Ours is a simple but effective management approach that has stood the test of time, weathered complex business environments, and evolved with our business through the years.

Ranked Culture the Highest

Women N/A/100
Men 88/100
Tenure - Less Than 1 Year
Diverse Employees 54/100
Department - Operations

Ranked Culture the Lowest

Women N/A/100
Men 71/100
Department - Operations
Diverse Employees N/A/100

J.M. Smucker Company Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

J.M. Smucker Company PTO

J.M. Smucker Company's PTO and Vacation policy typically gives 15-20 days off a year. Paid Time Off is J.M. Smucker Company's 2nd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. J.M. Smucker Company's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy33%
Office Meals0%
401k Contribution67%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo33%
$1000 -$1500/mo34%
$500 -$1000/mo33%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

J.M. Smucker Company Careers

J.M. Smucker Company Jobs

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H1B Visa

In 2019, J.M. Smucker Company applied for 5 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

5
Total Applied
  • 100% Granted (5 out of 5)
  • 0% Denied ( out of 5)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 5)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 5)

This data was calculated using publicly sourced data from OFLC Performance Data

Let J.M. Smucker Company Know You Want To Work There

Overview of Candidates Interested in J.M. Smucker Company on Comparably

Candidates By Department

IT
20%
Marketing
20%
Sales
20%
All Industries
20%
Operations
20%

Candidates By Location

San Francisco
40%
Euclid
20%
Dedham
20%
West Hills
20%

Frequently Asked Questions regarding J.M. Smucker Company

What is J.M. Smucker Company address?

J.M. Smucker Company location is at 1 Strawberry Lane

Who is the CEO of J.M. Smucker Company ?

J.M. Smucker Company CEO is Mark Smucker, their score by employees is 71

What is J.M. Smucker Company eNPS?

The eNPS for J.M. Smucker Company is 27

What is J.M. Smucker Company revenue?

J.M. Smucker Company revenue is $7B

What is the salary for Corporate Counsel in J.M. Smucker Company ?

Corporate Counsel average salary in the US is 191k

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