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Independent Bank Claimed Company
Independent Bank offers financial services that include retail and commercial banking, mortgage lending, investments, and title services. read more
Independent Bank Company Culture
Independent Bank Culture
This score is derived from employee ratings & reviewsA
4.5/5
Top Rated Culture Dimensions
CEO Rating
A+Meetings
A+Compensation
AHappiness
ALeadership
AIndependent Bank CEO
Top 5%Top 5% of Similar Size Companies on Comparably
William Bradford Kessel
80 /100
See More
Diversity at Independent Bank
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Independent Bank
Top 40%Top 40% of Similar Size Companies on Comparably
B-
Women at Independent Bank have rated Compensation, Happiness, and Meetings as the highest categories they have scored
Independent Bank eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 35%Top 35% of Similar Size Companies on Comparably
Recommend to a Friend?
18
Independent Bank employees are 18% more likely to recommend Independent Bank as a great place to work
| 53% | Promoters |
|---|---|
| 12% | Passives |
| 35% | Detractors |
Working at Independent Bank
Working at Independent Bank is rated highly by 19 employees, across various culture dimensions. Independent Bank employees are most satisfied about CEO Rating, Meetings, and Compensation categories, putting Independent Bank’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Battle Creek, MI. See below in detail how working at Independent Bank was rated by employees.
Overall Company Culture at Independent Bank
A
Overall Company Culture at Independent Bank is rated A
Last updated months ago
Top
10%
Independent Bank ranks in the Top 10% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Independent Bank Employee Reviews
Out of 32 Independent Bank employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping Independent Bank improve their work culture.
| Positive Reviews | 96% |
|---|---|
| Constructive Feedback | 4% |
Positive Reviews From Independent Bank Employees
- What are some of the best things about your team?My team is open and inclusive
- What do you like best about the leadership team?Manager is great to work with
- What makes you most happy at work?Making a difference in my community.
Constructive Feedback From Independent Bank Employees
- Why do you feel undervalued and what would make you feel better about your compensation?Salary needs to match a bit more with industry average
Independent Bank Company Information
Independent Bank Company Overview
Independent Bank offers financial services that include retail and commercial banking, mortgage lending, investments, and title services.
Independent Bank Mission, Vision & Values
Independent Bank Mission Statement
Working together to make a positive difference in the lives of our customers, shareholders, associates, and the communities we serve.
Independent Bank Vision Statement
To be the best and therefore, the most admired and trusted community bank in our market. To be known for our exceptional service. To serve our customers and help them achieve their financial goals.
Independent Bank Values
- Trust
- Accountability
- Exceptional Service
- Customer Focus
- Teamwork
| Headquarter | 230 W. Main St. Ionia, MI 48846 United States of America |
|---|---|
| Website | independentbank.com |
| Founding Date | 1864 |
| Tel | 16165275817 |
| Company Status | Public |
| Stock | IBCP |
Independent Bank Competitors
Independent Bank competitors include Umpqua Bank. Independent Bank ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Independent Bank compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Independent Bank Employees
19 employees at Independent Bank have reviewed Independent Bank across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 19 Independent Bank employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Independent Bank are pleased with their total compensation at Independent Bank, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Independent Bank are pleased with their team. 19 Participants grade the quality of their coworkers an A-. The majority believe the meetings at Independent Bank are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Independent Bank believe the environment at Independent Bank is positive. Most Participants believe the pace of work at Independent Bank is moderate. About 72% of the employees at Independent Bank work 8 hours or less, while 14% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Independent Bank are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Independent Bank - Employee Onboarding
The prevailing opinion from Comparably users in Battle Creek, MI about their company is that it was very prepared on their first day. Battle Creek, MI employees concluded that their overall onboarding experience was positive. 76% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Independent Bank KPIs and OKRs
Employees’ understanding of Independent Bank's KPIs and OKRs is essential for its success. Out of 1 Independent Bank employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
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Independent Bank CEO & Leadership
Independent Bank CEO - William Bradford Kessel
80 /100
William Bradford’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Battle Creek, MI. Independent Bank’s CEO is highly regarded especially by employees with Entry Level experience, Female employees, and employees in the Customer Support department. However, employees with Over 10 Years experience and Caucasian employees have a less favorable view of the CEO and believe there is room for improvement. Compared to Independent Bank’s competitors, William Bradford Kessel ranks right above Umpqua Bank CEO Cort OHaver. Under Kessel’s leadership, Independent Bank employee respondents are most happy about their Meetings and the company’s Compensation. Perks And Benefits and Gender are two areas, according to respondents, where Independent Bank could stand to see real improvement.
Independent Bank Leadership
The Independent Bank Executive Team is rated a “B” and led by CEO William Bradford Kessel, Chief Financial Officer & Treasurer Robert Cozzone, and General Counsel & Corporate Secretary Edward Seksay
William Bradford Kessel CEO / President
William Bradford Kessel serves as the CEO / President of Independent Bank.
Robert Cozzone Chief Financial Officer & Treasurer
Mr. Robert D. Cozzone, also known as Rob, has been the Chief Financial Officer and Treasurer at Independent Bank Corp.... read more
Edward Seksay General Counsel & Corporate Secretary
Mr. Edward H. Seksay, also known as Ed, has been General Counsel of Independent Bank Corp. since July 2000 and also... read more
Barry H. Jensen Chief Information Officer & Senior Vice President
Mr. Barry H. Jensen has been the Chief Information Officer of Independent Bank Corp and Rockland Trust Company since... read more
Gerard F. Nadeau Director
Mr. Gerald F. Nadeau, also known as Gerry, has been the President of Rockland Trust Company since March 16, 2017 and... read more
Debra Smith SVP - Rockland Trust Company & Director of Banking & Digital Operations - Rockland Trust Company
Ms. Debra Smith, also known as Deb, of Banking Senior Vice President of Rockland Trust Company since September 25, 2016... read more
David B. Smith CFA Senior Vice President & Chief Investment Officer of Rockland Trust Company
Mr. David B. Smith, CFA, serves as the Chief Investment Officer, Senior Portfolio Manager and Senior Vice President at... read more
Jennifer Marino Senior Vice President & Chief Marketing & Customer Officer of Rockland Trust Company
Ms. Jennifer Marino has been Chief Marketing and Customer Officer at Rockland Trust Company since April 2017. Ms. Marino... read more
Mark J. Ruggiero Principal Accounting Officer, Senior Vice President & Controller
Mr. Mark J. Ruggiero has been the Principal Accounting Officer, Senior Vice President and Controller of Rockland Trust... read more
Independent Bank Salaries
How much does Independent Bank pay?
How much do people at Independent Bank get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Independent Bank is $111,239, or $53 per hour, while the estimated median salary is $109,399, or $52 per hour.
At Independent Bank, the highest paid job is a General Counsel at $214,291 annually and the lowest is a CS Rep at $44,031 annually. Average Independent Bank salaries by department include: Product at $147,861, Engineering at $128,576, Business Development at $95,275, and Sales at $135,868. Half of Independent Bank salaries are above $109,399.
12 employees at Independent Bank rank their Compensation in the Top 10% of similar sized companies in the US (based on 34 ratings) while 9 employees at Independent Bank rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 10 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $64k | $64k | 1st Percentile |
17th Percentile $85k | $85k | 17th Percentile |
33rd Percentile $108k | $108k | 33rd Percentile |
50th Percentile $164k | $164k | 50th Percentile |
67th Percentile $212k | $212k | 67th Percentile |
83rd Percentile $263k | $263k | 83rd Percentile |
100th Percentile $273k | $273k | 100th Percentile |
$111,239*
Average Compensation
$109,399*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Independent Bank Salaries by Department
Diversity & Inclusion at Independent Bank
The Diversity score provides insights into how diverse employees feel and rate their work experience at Independent Bank across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Independent Bank Perks & Benefits
Health & Wellness
- Dental Insurance
Paid Time Off
- PTO / Vacation Policy
Independent Bank PTO
Independent Bank's PTO and Vacation policy typically gives 15-20 days off a year. Independent Bank's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Independent Bank Careers
Independent Bank Jobs
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Frequently Asked Questions regarding Independent Bank
What is Independent Bank address?
Independent Bank location is at 230 W. Main St.
Who is the CEO of Independent Bank?
Independent Bank CEO is William Bradford Kessel, their score by employees is 80
What is Independent Bank eNPS?
The eNPS for Independent Bank is 18
What is Independent Bank revenue?
Independent Bank revenue is $131M
What is the salary for UI/UX Designer in Independent Bank?
UI/UX Designer average salary in the US is 95k
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