Cross Country Healthcare Culture | Comparably
Cross Country Healthcare Claimed Company
Cross Country is a pioneering and innovative provider of market-leading workforce solutions and healthcare staffing services. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
677
TOTAL
RATINGS
19708

Cross Country Healthcare Company Culture

Cross Country Healthcare Culture

This score is derived from employee ratings & reviews
Choice Employer
A
4.6/5

Cross Country Healthcare CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Kevin Clark Cross Country Healthcare's CEO
Kevin Clark
83 /100

Diversity at Cross Country Healthcare

Top 20%Top 20% of Similar Size Companies on Comparably
B+

Diverse employees at Cross Country Healthcare have rated Team, Manager, and Work Culture as the highest categories they have scored

Women at Cross Country Healthcare

Top 25%Top 25% of Similar Size Companies on Comparably
B

Women at Cross Country Healthcare have rated Team, Office Culture, and Manager as the highest categories they have scored

Cross Country Healthcare eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 20%Top 20% of Similar Size Companies on Comparably

Recommend to a Friend?

29

Cross Country Healthcare employees are 29% more likely to recommend Cross Country Healthcare as a great place to work

53%Promoters
23%Passives
24%Detractors

Working at Cross Country Healthcare

Working at Cross Country Healthcare is rated highly by 677 employees, across various culture dimensions. Cross Country Healthcare employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting Cross Country Healthcare’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 20% compared to other companies in Fort Lauderdale, FL. See below in detail how working at Cross Country Healthcare was rated by employees.

Overall Company Culture at Cross Country Healthcare

A

Overall Company Culture at Cross Country Healthcare is rated A

Last updated 2 months ago

Top
10%

Cross Country Healthcare ranks in the Top 10% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 677 Employees

View Results
0
20
40
60
80
100
Communications
92
Communications92
Legal
91
Legal91
IT
85
IT85
Marketing
85
Marketing85
HR
84
HR84
Customer Success
82
Customer Success82
Admin
80
Admin80
Sales
80
Sales80
Business Dev
79
Business Dev79
Finance
79
Finance79
Operations
79
Operations79
Customer Support
77
Customer Support77
Product
76
Product76
Recruitment
76
Recruitment76

Cross Country Healthcare Employee Reviews

Out of 3914 Cross Country Healthcare employee reviews, 87% were positive. The remaining 13% were constructive reviews with the goal of helping Cross Country Healthcare improve their work culture.

87%
13%
Positive Reviews87%
Constructive Feedback13%

Positive Reviews From Cross Country Healthcare Employees

  • What is most positive about the culture and environment at your company?
    Being able to work remotely and interact with team members from different geographical locations. Being able to discuss different cultures and traditions. The fact that my position is all about making connections.
  • What do you like best about the leadership team?
    Available to ask questions and have open discussions.
  • What makes you most happy at work?
    Finding candidates who are passionate about the services they provide and the lives they impact. Knowing that my job makes an impact in our job sites and with clients that I may never meet or interact with.

Constructive Feedback From Cross Country Healthcare Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    There is a big gap in compensation between my equals and myself. There is also a big gap in the company's compensation and the going rate for my position.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I think as an experience employee the base salary shoul be increased. $50k for a salary foe a 20 year veteran is insulting when newboes are brought on with a much higher base. I realize it is a brodge. We have a new recruter ti locims with a Senior" tag people who have been year 20 years cant.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I don't feel undervalued. I just feel that my compensation is not aligned with the market.

Cross Country Healthcare Company Information

Cross Country Healthcare Company Overview

Cross Country is a pioneering and innovative provider of market-leading workforce solutions and healthcare staffing services.

Cross Country Healthcare was founded in 1986 and its current CEO is Kevin Clark. Since its inception 40 years ago, Cross Country Healthcare has grown to 2000 employees.

Cross Country Healthcare Mission, Vision & Values

Cross Country Healthcare Mission Statement

Connecting people and jobs through intuitive technologies and innovative solutions, we enable healthcare practitioners and organizations to achieve their goals, always ensuring clinical excellence and exceptional patient care comes first.

Cross Country Healthcare Vision Statement

As the leading Talent Management Solutions provider and trusted healthcare staffing services partner, we deliver end-to-end connectivity and best-in-class talent management experiences for healthcare professionals and organizations to help them succeed.

Cross Country Healthcare Values

  • We Are Connected
  • We Are Accountable
  • We Are Compassionate
  • We Are Driven
  • We Are Entrepreneurial

Sustainability and Corporate Social Responsibility at Cross Country Healthcare

At Cross Country, we recognize the profound impact businesses can have on society and the environment. Ever year, we publish a comprehensive, public Sustainability Report detailing our commitments to responsible governance, social and environmental practices. For more information visit CrossCountry.com.

Cross Country maintains a strong commitment to being good stewards of the environment and supporting environmental causes. In 2023, we initiated a corporate partnership with American Rivers, a national non-profit with the mission of protecting wild rivers, restoring damaged rivers, and conserving clean water for all. Through this partnership, we have provided vital education to our workforce on conservation as well as conducted a volunteer-day beach clean-up in partnership with Boca Save Our Beaches.

Additionally, in 2022 we launched our Cross Country Green Employee Resource Group, creating an employee-led community to provide education, advocacy and volunteerism for environmental/conservation efforts impacting both our workplaces and our communities.

At Cross Country we are dedicated to cultivating a culture of caring that fosters community engagement, philanthropy, and supports those in need. In 2023, we provided partnership, volunteerism, and support to more than 30 non-profit organizations, including more than $300,000 in giving.

Organizations we partner with annually include Alzheimer’s Association, American Foundation for Suicide Prevention, American Heart Association, American Medical Women’s Association, American Red Cross, American Rivers, Breast Cancer Research Foundation, Florida Diversity Council, Leukemia & Lymphoma Society, Mission 22, National Black Nurses Association, and more.

Headquarter5201 Congress Ave
Boca Raton, FL 33487
United States of America
Websitewww.crosscountry.com
Founding Date1986
Tel561-998-2232
Company StatusPublic
StockCCRN
Jobsus61e2.dayforcehcm.com/CandidatePortal/en-US/crosscountry
Social Sites

Cross Country Healthcare Employees

Cross Country Healthcare has 2000 employees. 677 employees at Cross Country Healthcare have reviewed Cross Country Healthcare across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.

Overall, the 677 Cross Country Healthcare employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Cross Country Healthcare are generally satisfied with their total compensation at Cross Country Healthcare, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Cross Country Healthcare are extremely happy with their team. 677 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Cross Country Healthcare are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Cross Country Healthcare believe the environment at Cross Country Healthcare is positive. Most Participants believe the pace of work at Cross Country Healthcare is comfortably fast. About 53% of the employees at Cross Country Healthcare work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Cross Country Healthcare are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Cross Country Healthcare employees generally work 9.1 hrs a day
Work Hours
A Day in the Life
Employees at Cross Country Healthcare report the work pace is comfortably fast
Work Pace
A Day in the Life
95% of Cross Country Healthcare employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Cross Country Healthcare employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
81% of Cross Country Healthcare employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Cross Country Healthcare employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
89% of Cross Country Healthcare employees call their work environment positive
Environment

Joining Cross Country Healthcare - Employee Onboarding

The prevailing opinion from employees about joining Cross Country Healthcare is that the company was very prepared on their first day. Cross Country Healthcare employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Cross Country Healthcare KPIs and OKRs

At Cross Country Healthcare 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Cross Country Healthcare's KPIs and OKRs is essential for its success. Out of 677 Cross Country Healthcare employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 600 have said yes.

AnswerPercent
Yes89%
No11%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Cross Country Healthcare CEO & Leadership

Kevin Clark Cross Country Healthcare's CEO
83 /100

Cross Country Healthcare CEO Awards and Recognitions

Best CEOs 2025 (Large Companies)

Cross Country Healthcare’s CEO Kevin Clark started in this role in 2025. Kevin’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Fort Lauderdale, FL. With a high CEO score, Kevin Clark has won the Best CEOs in 2025. Cross Country Healthcare’s CEO is highly regarded especially by employees in the Communications department, employees in the IT department, and employees in the Marketing department. However, employees in the Product department, Non-Binary employees, and employees identified with Other ethnicities have a less favorable view of the CEO and believe there is room for improvement. Compared to Cross Country Healthcare’s competitors, Kevin Clark ranks right above Aya Healthcare CEO Alan Braynin. Under Clark’s leadership, Cross Country Healthcare employee respondents are most happy about their Environment and the company’s Executive Team. Compensation and Perks And Benefits are two areas, according to respondents, where Cross Country Healthcare could stand to see real improvement.

Cross Country Healthcare Leadership

The Cross Country Healthcare Executive Team is rated an “A+” and led by CEO Kevin Clark, Executive VP, General Counsel & Secretary Susan E. Ball J.D., MBA, RN, and Chief Clinical Officer Hank Drummond

  • Kevin Clark  CEO / President

    Kevin Clark CEO / President

    Kevin co-founded Cross Country in 1986 and served as its Chairman and CEO until 1994, after which he led several... read more

  • Susan E. Ball J.D., MBA, RN Executive VP, General Counsel & Secretary

    Ms. Susan E. Ball, JD, MBA, RN has been General Counsel and Secretary of Cross Country Healthcare, Inc. since May 2004... read more

  • Hank Drummond Chief Clinical Officer

    Hank Drummond serves as the Chief Clinical Officer of Cross Country Healthcare. Hank started at Cross Country Healthcare... read more

  • William Burns CFO

    William Burns serves as the CFO of Cross Country Healthcare. William started at Cross Country Healthcare in April of... read more

  • Karen Mote President of Cross Country Locums

    Karen is responsible for the strategic direction and day-to-day business operations for Medical Doctor Associates (MDA).... read more

  • Mihal Spiegel Executive Director of DirectEd Educational Services

    As Executive Director, Mihal leads the DirectEd team in building and maintaining school partnerships that align with the... read more

  • Hank Drummond, PhD, MDiv, BA, RN Vice President/Chief Clinical Officer

    As the Chief Clinical Officer for Cross Country Healthcare, Hank oversees the organization’s Clinical, Quality,... read more

  • Liz Cantwell, BSN, RN Senior Vice President of Workforce Solutions Chief Nursing Officer

    Liz serves as Senior Vice President of Workforce Solutions and Chief Nursing Officer, overseeing the development and... read more

  • Kerry Torres Vice President, Account Management and Operations

    Kerry Torres serves as the Vice President, Account Management and Operations of Cross Country Healthcare.

Cross Country Healthcare Salaries

How much does Cross Country Healthcare pay?

How much do people at Cross Country Healthcare get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Cross Country Healthcare is $88,000, or $42 per hour, while the estimated median salary is $134,410, or $64 per hour.

At Cross Country Healthcare, the highest paid job is a Director of Sales at $207,869 annually and the lowest is an Admin Assistant at $41,196 annually. Average Cross Country Healthcare salaries by department include: Marketing at $121,901, Customer Support at $64,962, Finance at $87,838, and IT at $91,552. Half of Cross Country Healthcare salaries are above $134,410.

677 employees at Cross Country Healthcare rank their Compensation in the Top 30% of similar sized companies in the US (based on 1356 ratings) while 677 employees at Cross Country Healthcare rank their Perks And Benefits in the Top 25% of similar sized companies in the US (based on 1363 ratings).

Salaries contributed from Cross Country Healthcare employees include job titles like UI/UX Designer, Editor, and Sales Rep. Comparably data has a total of 0 salary records from Cross Country Healthcare employees.

Last updated 2 months ago.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$103k
$103k17th Percentile
33rd Percentile
$132k
$132k33rd Percentile
50th Percentile
$185k
$185k50th Percentile
67th Percentile
$235k
$235k67th Percentile
83rd Percentile
$243k
$243k83rd Percentile
100th Percentile
$286k
$286k100th Percentile
$88,000*
Average Compensation
$134,410*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Cross Country Healthcare Salaries by Department

Explore Cross Country Healthcare Salaries

Diversity & Inclusion at Cross Country Healthcare

Diverse employees at Cross Country Healthcare score the company 78/100 across various culture categories, placing Cross Country Healthcare in the Top 20% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Cross Country Healthcare across various culture dimensions.

As a market leader, we have an obligation to promote dialogue with employees, clients, vendors, and our communities, and to listen, learn from, and consider all viewpoints as we conduct business. We are committed to maintaining a diverse workplace that respects each individuals’ age, race, gender, sexual orientation, and physical abilities – as well as diversity of thinking. Our vision is to build an inclusive work environment where all individuals are respected, inclusive behaviors are promoted, and where our diverse workforce and customers can derive value from people’s diversity of thinking and backgrounds. Understanding the role of the social determinants of health in achieving healthier outcomes, we commit to serve as a consultative workforce partner to our clients in the quest to achieve health equity by supporting the education and industry initiatives designed to address them.

Ranked Culture the Highest

Women 92/100
Department - Communications
Men 85/100
Department - IT
Diverse Employees 88/100
Department - HR

Ranked Culture the Lowest

Women 76/100
Department - Recruitment
Men 67/100
Department - Admin
Diverse Employees 69/100
Department - Customer Support

Cross Country Healthcare Perks & Benefits

Cross Country offers a competitive compensation, benefits, and wellness program, including Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance, 401(k) plan, Tuition Assistance, and Pet Insurance. The company offers a variety of Wellness options through Burnalong, which offers a robust online platform of classes and programs as well as local gym access.

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement

Office Perks

  • Company Social Outings
  • Work From Home Policy

Cross Country Healthcare PTO

Cross Country Healthcare's PTO and Vacation policy typically gives 15-20 days off a year. Cross Country Healthcare's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution100%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo100%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Cross Country Healthcare Careers

Cross Country Healthcare Jobs

Search

No Recent Jobs found for Cross Country Healthcare on Comparably

Mark that you are interested and we will alert you when there are new positions available listed on Comparably

Let Cross Country Healthcare Know You Want To Work There

Frequently Asked Questions regarding Cross Country Healthcare

What is Cross Country Healthcare address?

Cross Country Healthcare location is at 5201 Congress Ave

Who is the CEO of Cross Country Healthcare?

Cross Country Healthcare CEO is Kevin Clark, their score by employees is 83

What are the salaries in Cross Country Healthcare

The average salary for employees in Cross Country Healthcare is 88000$

What is Cross Country Healthcare eNPS?

The eNPS for Cross Country Healthcare is 29

What is Cross Country Healthcare revenue?

Cross Country Healthcare revenue is $2B

×
Rate your company