City Facilities Management (US) LLC Culture | Comparably
To provide our customers with the best maintained stores, exceeding their expectations every day. read more
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EMPLOYEE
PARTICIPANTS
166
TOTAL
RATINGS
4807

City Facilities Management (US) LLC Company Culture

City Facilities Management (US) LLC Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.7/5

Top Rated Culture Dimensions

City Facilities Management (US) LLC CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Paul Smith City Facilities Management (US) LLC's CEO
Paul Smith
90 /100

Diversity at City Facilities Management (US) LLC

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Diverse employees at City Facilities Management (US) LLC have rated CEO Rating, Executive Team, and Leadership as the highest categories they have scored

Women at City Facilities Management (US) LLC

Top 20%Top 20% of Similar Size Companies on Comparably
B+

Women at City Facilities Management (US) LLC have rated CEO Rating, Executive Team, and Team as the highest categories they have scored

City Facilities Management (US) LLC eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

66

City Facilities Management (US) LLC employees are 66% more likely to recommend City Facilities Management (US) LLC as a great place to work

77%Promoters
12%Passives
11%Detractors

Working at City Facilities Management (US) LLC

Working at City Facilities Management (US) LLC is rated highly by 166 employees, across various culture dimensions. City Facilities Management (US) LLC employees are most satisfied about CEO Rating, Compensation, and Executive Team categories, putting City Facilities Management (US) LLC’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 10% compared to other companies in Gainesville, FL. See below in detail how working at City Facilities Management (US) LLC was rated by employees.

Overall Company Culture at City Facilities Management (US) LLC

A+

Overall Company Culture at City Facilities Management (US) LLC is rated A+

Last updated months ago

Top
5%

City Facilities Management (US) LLC ranks in the Top 5% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 166 Employees

View Results
0
20
40
60
80
100
Business Dev
89
Business Dev89
Design
89
Design89
Engineering
89
Engineering89
HR
86
HR86
Customer Support
85
Customer Support85
Finance
84
Finance84
Operations
84
Operations84
IT
83
IT83
Admin
81
Admin81
Field Technicians
77
Field Technicians77
Customer Success
74
Customer Success74

City Facilities Management (US) LLC Employee Reviews

Out of 1063 City Facilities Management (US) LLC employee reviews, 91% were positive. The remaining 9% were constructive reviews with the goal of helping City Facilities Management (US) LLC improve their work culture.

91%
9%
Positive Reviews91%
Constructive Feedback9%

Positive Reviews From City Facilities Management (US) LLC Employees

  • What is the best part about your compensation package?
    Salary, holiday/ vacation time allowed
  • What do you like best about the leadership team?
    Their dedication to team work
  • What are some of the best things about your team?
    The shared knowledge and experience coupled with the team work.

Constructive Feedback From City Facilities Management (US) LLC Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Amount of hours needed to be successful doesnt match compensation
  • What needs to change to make the company culture better?
    Good question let me think about it
  • What do your coworkers need to improve and how could you work together better?
    Good question let me think about it

City Facilities Management (US) LLC Company Information

City Facilities Management (US) LLC Company Overview

City Facilities Management (US) LLC was founded in 1985 and its current CEO is Paul Smith. Since its inception 41 years ago, City Facilities Management (US) LLC has grown to 700 employees.

City Facilities Management (US) LLC Mission, Vision & Values

City Facilities Management (US) LLC Mission Statement

To provide our customers with the best maintained stores, exceeding their expectations every day.

City Facilities Management (US) LLC Values

  • Our customers come first - always!
  • We care passionately about what we do.
  • We use intelligence to constantly improve what we do.
  • We are One Team who respects each other.

Sustainability and Corporate Social Responsibility at City Facilities Management (US) LLC

Our founders, Lord Willie Haughey and Lady Susan Haughey, have made philanthropy a major part of their mission. Lord and Lady Haughey started City Charitable Trust in 2002 and donated over £5 million during the first 5 years. Since then, Lord Haughey has donated around £10million to charities, organizations and individuals across Glasgow, Scotland.

Additionally, Lord Haughey assists with The Youth with Hope campaign which aims to encourage businesses to hire young people and supports Entrepreneurial Spark (ESpark) by providing free office space, phones and computers for new companies. Lastly, Lord Haughey has sent City Refrigeration engineers to West Africa to drill water wells, which has brought fresh water to 47,000 people.

As of 2021, Lord and Lady Haughey have made plans to spend more than £1 billion to build 11,000 affordable homes in Scotland over the next nine years.

At City Facilities Management (US) LLC, our founder’s inspirational passion for supporting our communities has continued as part of the City Way. My City Cares was created in 2020 which includes the My City Cares Fund, a financial hardship fund that offers grants to team members in need, and Paid Volunteer Day which allows full-time team members to volunteer outside of the organization on paid time (8 hours).

Websitewww.cfm-us.com
Founding Date1985
Company StatusPrivate
Jobswww.work4city.com
Social Sites
Headquarters
Jacksonville HQ8120 Nations Way
Jacksonville, FL 32256
United States of America
Jacksonville HQ8211 Cypress Plaza Dr
Jacksonville, FL 32256
United States of America
Burlington HQ200 Summit Dr
Burlington, MA 01803
United States of America

City Facilities Management (US) LLC Employees

City Facilities Management (US) LLC has 700 employees in 3 locations. 166 employees at City Facilities Management (US) LLC have reviewed City Facilities Management (US) LLC across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 166 City Facilities Management (US) LLC employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at City Facilities Management (US) LLC are pleased with their total compensation at City Facilities Management (US) LLC, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at City Facilities Management (US) LLC are extremely happy with their team. 166 Participants grade the quality of their coworkers an A+. The majority believe the meetings at City Facilities Management (US) LLC are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at City Facilities Management (US) LLC believe the environment at City Facilities Management (US) LLC is positive. Most Participants believe the pace of work at City Facilities Management (US) LLC is comfortably fast. About 46% of the employees at City Facilities Management (US) LLC work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at City Facilities Management (US) LLC are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
City Facilities Management (US) LLC employees generally work 9.5 hrs a day
Work Hours
A Day in the Life
Employees at City Facilities Management (US) LLC report the work pace is comfortably fast
Work Pace
A Day in the Life
92% of City Facilities Management (US) LLC employees look forward to interacting with their team every day
Coworkers
A Day in the Life
City Facilities Management (US) LLC employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
82% of City Facilities Management (US) LLC employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
City Facilities Management (US) LLC employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
92% of City Facilities Management (US) LLC employees call their work environment positive
Environment

Joining City Facilities Management (US) LLC - Employee Onboarding

The prevailing opinion from Comparably users in Gainesville, FL about their company is that it was somewhat prepared on their first day. Gainesville, FL employees concluded that their overall onboarding experience was positive. 72% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

City Facilities Management (US) LLC KPIs and OKRs

Employees’ understanding of City Facilities Management (US) LLC's KPIs and OKRs is essential for its success. Out of 165 City Facilities Management (US) LLC employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 154 have said yes.

AnswerPercent
Yes93%
No7%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

City Facilities Management (US) LLC Salaries

How much does City Facilities Management (US) LLC pay?

How much do people at City Facilities Management (US) LLC get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at City Facilities Management (US) LLC is $94,534, or $45 per hour, while the estimated median salary is $103,707, or $49 per hour.

At City Facilities Management (US) LLC, the highest paid job is a Sales Manager at $123,482 annually and the lowest is a CS Rep at $45,281 annually. Average City Facilities Management (US) LLC salaries by department include: Sales at $113,218, Customer Support at $58,211, Design at $78,362, and Finance at $74,496. Half of City Facilities Management (US) LLC salaries are above $103,707.

166 employees at City Facilities Management (US) LLC rank their Compensation in the Top 5% of similar sized companies in the US (based on 334 ratings) while 166 employees at City Facilities Management (US) LLC rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 331 ratings).

Last updated months ago.

1st Percentile
$64k
$64k1st Percentile
17th Percentile
$81k
$81k17th Percentile
33rd Percentile
$103k
$103k33rd Percentile
50th Percentile
$146k
$146k50th Percentile
67th Percentile
$197k
$197k67th Percentile
83rd Percentile
$259k
$259k83rd Percentile
100th Percentile
$264k
$264k100th Percentile
$94,534*
Average Compensation
$103,707*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

City Facilities Management (US) LLC Salaries by Department

Explore City Facilities Management (US) LLC Salaries

Diversity & Inclusion at City Facilities Management (US) LLC

Diverse employees at City Facilities Management (US) LLC score the company 82/100 across various culture categories, placing City Facilities Management (US) LLC in the Top 15% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at City Facilities Management (US) LLC across various culture dimensions.

At City, we foster an environment where everyone feels valued, respected, and included. We believe our differences make us stronger together and fuel our Can Do spirit. By encouraging everyone to share their perspectives, we integrate diversity into a culture that embraces and supports differences, while providing growth and advancement opportunities for all.

Ranked Culture the Highest

Women 87/100
Department - HR
Men 89/100
Department - Engineering
Diverse Employees 94/100
Department - Engineering

Ranked Culture the Lowest

Women 75/100
Department - Customer Success
Men 77/100
Department - Field Technicians
Diverse Employees 62/100
Department - Customer Success

City Facilities Management (US) LLC Perks & Benefits

Fully equipped company vehicle for our technicians, City uniforms (shirts, pants, coveralls), boot vouchers ($150/annually), company issued IT devices, complimentary coffee/tea & fruit at the Home Office, Paid Volunteer Day & the My City Cares Fund (team member financial hardship grants).

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus

Office Perks

  • Company Social Outings
  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space

City Facilities Management (US) LLC PTO

City Facilities Management (US) LLC's PTO and Vacation policy typically gives 20-30 days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Frequently Asked Questions regarding City Facilities Management (US) LLC

What is City Facilities Management (US) LLC address?

City Facilities Management (US) LLC location is at 8120 Nations Way

Who is the CEO of City Facilities Management (US) LLC?

City Facilities Management (US) LLC CEO is Paul Smith, their score by employees is 90

What is City Facilities Management (US) LLC eNPS?

The eNPS for City Facilities Management (US) LLC is 66

What is the salary for DevOps in City Facilities Management (US) LLC?

DevOps average salary in the US is 113k

What are the salaries in the Design in City Facilities Management (US) LLC?

The average salaries for Design in City Facilities Management (US) LLC is 78k

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