Aimbridge Hospitality Claimed Company
Grow. Succeed. Belong.
Welcome to Aimbridge Hospitality where the door to opportunity is waiting for you. We're passionate about connecting great people to great experiences in exciting destinations. And with more than 1,500 hotels in over 20 countries, we’ve mastered the art of connection. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other – for our customers and our team members. If you’re ready to grow, learn and connect with a team of dynamic colleagues with a passion for excellence, come on in, the door’s open. read more
Aimbridge Hospitality Company Culture
Aimbridge Hospitality Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.7/5
Aimbridge Hospitality CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Craig S. Smith
88 /100
See More
Diversity at Aimbridge Hospitality
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Diverse employees at Aimbridge Hospitality have rated Team, Leadership, and Manager as the highest categories they have scored
Women at Aimbridge Hospitality
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Women at Aimbridge Hospitality have rated Team, Executive Team, and CEO Rating as the highest categories they have scored
Aimbridge Hospitality eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 5%Top 5% of Similar Size Companies on Comparably
Recommend to a Friend?
47
Aimbridge Hospitality employees are 47% more likely to recommend Aimbridge Hospitality as a great place to work
| 64% | Promoters |
|---|---|
| 19% | Passives |
| 17% | Detractors |
Working at Aimbridge Hospitality
Working at Aimbridge Hospitality is rated highly by 1287 employees, across various culture dimensions. Aimbridge Hospitality employees are most satisfied about CEO Rating, Executive Team, and Happiness categories, putting Aimbridge Hospitality’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 15% compared to other companies in Dallas. See below in detail how working at Aimbridge Hospitality was rated by employees.
Overall Company Culture at Aimbridge Hospitality
A+
Overall Company Culture at Aimbridge Hospitality is rated A+
Last updated 11 days ago
Top
5%
Aimbridge Hospitality ranks in the Top 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Aimbridge Hospitality Employee Reviews
Out of 5858 Aimbridge Hospitality employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping Aimbridge Hospitality improve their work culture.
| Positive Reviews | 90% |
|---|---|
| Constructive Feedback | 10% |
Positive Reviews From Aimbridge Hospitality Employees
- What is most positive about the culture and environment at your company?I love the people I work with.
- What are some of the best things about your team?We treat each other like family.
- What makes you most happy at work?Meeting our team's deadlines and helping solve issues.
Constructive Feedback From Aimbridge Hospitality Employees
- What does the leadership team need to get better at?Better communication as well as listening and understanding what is being said from another perspective.
- Why do you feel undervalued and what would make you feel better about your compensation?I am doing a job that is above what I am actually paid to do, however I am still expected to go above and beyond and not be compenstated
- What's going wrong and how can it be improved?Feeling underappreciated and untrained in areas that I should have had guidance in.
Aimbridge Hospitality Company Information
Aimbridge Hospitality Company Overview
Grow. Succeed. Belong. Welcome to Aimbridge Hospitality where the door to opportunity is waiting for you. We're passionate about connecting great people to great experiences in exciting destinations. And with more than 1,500 hotels in over 20 countries, we’ve mastered the art of connection. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other – for our customers and our team members. If you’re ready to grow, learn and connect with a team of dynamic colleagues with a passion for excellence, come on in, the door’s open.
Aimbridge Hospitality was founded in 2003 and its current CEO is Craig S. Smith. Since its inception 23 years ago, Aimbridge Hospitality has grown to 59925 employees.
Aimbridge Hospitality Mission, Vision & Values
Aimbridge Hospitality Mission Statement
We offer unparalleled opportunities for our people, equipping them to delight our guests and owners.
Aimbridge Hospitality Vision Statement
Creating the world's new standard in hospitality.
Aimbridge Hospitality Values
- Think We. Not Me.
- Be Inclusive. Be Respectful. Be Curious.
- Become Better. Every Day.
- Think Like A Guest. Act Like An Owner.
Sustainability and Corporate Social Responsibility at Aimbridge Hospitality
Aimbridge is working with industry leaders to design and execute a 3-year comprehensive ESG (Environmental, Social, and Governance) plan focused on key metrics and areas of impact with measurable goals that address issues that are meaningful to our business, associates, guests, partners, and communities. This plan will roll out in 2023.
We are committed to achieving sustainability through water conservation, waste reduction, energy efficiency, and responsible sourcing, which is aligned with our 3-year ESG strategy and sustainability goals. These principles will be a valuable resource for hotels across the country as we work to build a more sustainable future for the communities in which we live, work, and operate.
Aimbridge partners with some of the nation’s most trusted charities, especially those that help strengthen the health and safety of our communities. These include: Nomi Network - focuses on ending human trafficking by creating pathways to safe employment, and empowering women and girls to break cycles of slavery in their families and communities. Texas Women’s Foundation - a leading driver of meaningful social and economic change for women, girls, and families in Texas. Leveraging research, advocacy, innovative programs, solutions, and grantmaking to further the mission. Working to achieve a vision of an equitable society where women and girls are full participants. American Heart Association - to be a relentless force for a world of longer, healthier lives.
Aimbridge Hospitality's own Aimbridge Aid Foundation: Established in April 2020, Aimbridge Aid is a 501 (c)(3) charitable non-profit as a direct response to the pandemic and to support our associates during times of need. In the spirit of our value "Think We. Not Me.", Aimbridge associates, vendors and owners have contributed over $800,000 since 2020. Whether it is a family emergency or natural disaster, Aimbridge Aid has supported more than 2,200 associates with more than $500,000 since its inception. We are passionate about taking care of our Aimbridge families during unforeseen disasters.
| Headquarter | 5301 Headquarters Drive Plano, TX 75024 United States of America |
|---|---|
| Website | www.aimbridgehospitality.com/ |
| Founding Date | 2003 |
| Tel | 972-952-0200 |
| Company Status | Private |
| Jobs | aimbridgehospitality.com/careers/ |
| Social Sites |
- Aimbridge Hospitality is a place to grow, succeed, and belong. We are passionate about connecting great people to great experiences in exciting destinations. And with more than 1,500 hotels in over 20 countries, we’ve mastered the art of connection. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other – for our customers and our team members.
Launching A.W.E. (Aimbridge Women Excelling) associate resource group in March 2023
Aimbridge Hospitality women associates (corporate team and hotel associates) attend the 2023 AHLA ForWard conference.
Aimbridge Hospitality national sales and hotel sales teams attend the 2023 IPW event.
Aimbridge Hospitality headquarters in Plano, TX. (c) 2021 Erika Brown Photography
Aimbridge Hospitality IT team gathers for some fun at headquarters.
Aimbridge Hospitality's Procurement Team outing at the State Fair of Texas
New York City hoteliers gather to celebrate our team at the Hotel Association of NYC Stars event.
Aimbridge Hospitality Employees
Aimbridge Hospitality has 59925 employees. 1287 employees at Aimbridge Hospitality have reviewed Aimbridge Hospitality across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 11 days ago.
Overall, the 1287 Aimbridge Hospitality employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Aimbridge Hospitality are pleased with their total compensation at Aimbridge Hospitality, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Aimbridge Hospitality are extremely happy with their team. 1287 Participants grade the quality of their coworkers an A+. Less than half believe the meetings at Aimbridge Hospitality are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Aimbridge Hospitality believe the environment at Aimbridge Hospitality is positive. Most Participants believe the pace of work at Aimbridge Hospitality is comfortably fast. About 43% of the employees at Aimbridge Hospitality work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Aimbridge Hospitality are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Aimbridge Hospitality employees generally work 9.4 hrs a day
Work Hours
A Day in the Life
Employees at Aimbridge Hospitality report the work pace is comfortably fast
Work Pace
A Day in the Life
93% of Aimbridge Hospitality employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Aimbridge Hospitality employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
73% of Aimbridge Hospitality employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Aimbridge Hospitality employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
89% of Aimbridge Hospitality employees call their work environment positive
Environment
Joining Aimbridge Hospitality - Employee Onboarding
Aimbridge Hospitality employees concluded that their overall onboarding experience was positive. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Aimbridge Hospitality KPIs and OKRs
Employees’ understanding of Aimbridge Hospitality's KPIs and OKRs is essential for its success. Out of 1012 Aimbridge Hospitality employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 939 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Press for Aimbridge Hospitality
Aimbridge Hospitality CEO & Leadership
88 /100
Aimbridge Hospitality CEO Awards and Recognitions
Aimbridge Hospitality’s CEO Craig S. Smith started in this role in 2024. Craig’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Dallas. With a high CEO score, Craig S. Smith has won the Best CEOs in 2025. In addition, Craig has garnered Best CEOs for Diversity in 2023 specifically for Diversity, making Aimbridge Hospitality’s CEO one of the top rated CEOs by diverse employees. Aimbridge Hospitality’s CEO is highly regarded especially by employees in the Communications department, employees with Entry Level experience, and employees in the Customer Support department. However, Native American employees, employees in the Accounting department, and employees identified with Other ethnicities have a less favorable view of the CEO and believe there is room for improvement. Compared to Aimbridge Hospitality’s competitors, Craig S. Smith ranks right above Davidson Hotels CEO John Belden. Under S. Smith’s leadership, Aimbridge Hospitality employee respondents are most happy about their Executive Team and the company’s Happiness. Compensation and Perks And Benefits are two areas, according to respondents, where Aimbridge Hospitality could stand to see real improvement.
Aimbridge Hospitality Leadership
The Aimbridge Hospitality Executive Team is rated an “A+” and led by CEO Craig S. Smith, Chief Human Resource Officer Ann Christenson, and Divisional President, Select Service Simon Mendy
Craig S. Smith CEO / President
Craig S. Smith, is Chief Executive Officer for Aimbridge Hospitality the world’s leading global hospitality management... read more
Ann Christenson Chief Human Resource Officer
Ann Christenson joined Aimbridge Hospitality in 2017 with over 20 years of human resources experience. Previously,... read more
Simon Mendy Divisional President, Select Service
Simon Mendy, Divisional President-Select Service, is responsible for leading select service, economy, and extended stay... read more
Andrew Arthurs Chief Information Officer
Andrew J. Arthurs is the Chief Information Officer of Aimbridge Hospitality where he is responsible for all aspects of... read more
Andrew Jordan Chief Marketing Officer
Andrew Jordan is our Chief Marketing Officer and leads all our revenue initiatives including sales, marketing, revenue... read more
Michael Deitemeyer President & CEO
Michael J. Deitemeyer presides over the Company’s growth, operations, and corporate disciplines worldwide with a current... read more
Elie Khoury EVP, Operations
Elie Khoury serves as the EVP, Operations of Aimbridge Hospitality.
Thomas Song Chief Financial Officer
Tom Song is the Chief Financial Officer of Aimbridge Hospitality. As a member of the Executive Team, he is responsible... read more
Aimbridge Hospitality Salaries
How much does Aimbridge Hospitality pay?
How much do people at Aimbridge Hospitality get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Aimbridge Hospitality is $124,670, or $59 per hour, while the estimated median salary is $114,749, or $55 per hour.
At Aimbridge Hospitality, the highest paid job is a Director of Sales at $245,568 annually and the lowest is a CS Rep at $36,831 annually. Average Aimbridge Hospitality salaries by department include: Customer Support at $130,394, HR at $178,217, Product at $182,585, and Operations at $76,733. Half of Aimbridge Hospitality salaries are above $114,749.
1131 employees at Aimbridge Hospitality rank their Compensation in the Top 15% of similar sized companies in the US (based on 2374 ratings) while 1125 employees at Aimbridge Hospitality rank their Perks And Benefits in the Top 15% of similar sized companies in the US (based on 2139 ratings).
Salaries contributed from Aimbridge Hospitality employees include job titles like Director of IT. Comparably data has a total of 1 salary records from Aimbridge Hospitality employees.
Last updated 12 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $60k | $60k | 1st Percentile |
17th Percentile $88k | $88k | 17th Percentile |
33rd Percentile $114k | $114k | 33rd Percentile |
50th Percentile $175k | $175k | 50th Percentile |
67th Percentile $238k | $238k | 67th Percentile |
83rd Percentile $271k | $271k | 83rd Percentile |
100th Percentile $302k | $302k | 100th Percentile |
$124,670*
Average Compensation
$114,749*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Aimbridge Hospitality Salaries by City
Aimbridge Hospitality Salaries by Department
Diversity & Inclusion at Aimbridge Hospitality
Diverse employees at Aimbridge Hospitality score the company 81/100 across various culture categories, placing Aimbridge Hospitality in the Top 5% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Aimbridge Hospitality across various culture dimensions.
At Aimbridge Hospitality we are committed to creating an inclusive workplace that promotes and values diversity. We invest in talent, training and technology. Joining the Aimbridge team means your professional network and career opportunities will expand. You’ll become part of the Aimbridge Hospitality success story as not only the largest third-party hospitality management company, but also the best. We live our value, "Be Inclusive. Be Respectful. Be Curious."
Ranked Culture the Highest
Ranked Culture the Lowest
Aimbridge Hospitality Perks & Benefits
Aimbridge Passport: Our special hotel rate discount program for our associates and their friends & family at our hotels in the US, Canada, and the Caribbean. Daily Pay: Associates may access earned wages outside of a payday using the Payactiv app. Perks at Work: Access to 30,000+ nationwide and local employee discounts and an online academy.
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
Office Perks
- Unique Office Space
Aimbridge Hospitality PTO
Aimbridge Hospitality's PTO and Vacation policy typically gives 0-10 days off a year. Aimbridge Hospitality's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Frequently Asked Questions regarding Aimbridge Hospitality
What is Aimbridge Hospitality address?
Aimbridge Hospitality location is at 5301 Headquarters Drive
Who is the CEO of Aimbridge Hospitality?
Aimbridge Hospitality CEO is Craig S. Smith, their score by employees is 88
What is Aimbridge Hospitality eNPS?
The eNPS for Aimbridge Hospitality is 47
What is the salary for SEM Manager in Aimbridge Hospitality?
SEM Manager average salary in the US is 81k
What are the salaries in the Finance in Aimbridge Hospitality?
The average salaries for Finance in Aimbridge Hospitality is 89k
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